Frequently Asked Questions
Discover everything you need to know about our luxury essentials and services.
What materials are used in WANT Les Essentiels products?
We use premium, sustainably sourced materials including organic cotton, recycled nylon, and high-quality Italian leathers to ensure durability and a timeless aesthetic.
How should I care for my leather goods?
To maintain the longevity of your leather items, we recommend avoiding prolonged exposure to direct sunlight or moisture. Clean with a soft, dry cloth and use a specialized leather conditioner periodically.
What is your international shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery times vary by destination. Duties and taxes are calculated at checkout for most regions.
What is your return and exchange policy?
We accept returns on unworn, unwashed items in their original packaging within 14 days of delivery. Please note that certain sale items may be designated as final sale.
Are your products covered by a warranty?
Yes, we stand behind our craftsmanship. Our products are covered by a one-year warranty against manufacturing defects from the date of purchase.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.